Head to head · 4 tools

Freshdesk vs Gorgias vs Help Scout vs Klaviyo

Starting price

$19/month

Starting price

$40/month

Starting price

$22/month

Starting price

$20/month

Attribute	Freshdesk	Gorgias	Help Scout	Klaviyo
Category	Customer Support & Success	Customer Support & Success	Customer Support & Success	Email & Messaging Marketing
Pricing	Paid	Paid	Paid	Free tier
Starting price	$19/month	$40/month	$22/month	$20/month
Free tier	No	No	No	Yes
Free trial	Yes	Yes	Yes	No
Deployment	—	Cloud	Cloud	—
API available	Unknown	Unknown	Unknown	Yes
Platforms	ios, android	—	ios, android	—
Certifications	—	—	—	4
Integrations	4	—	2	2
Company	Founded 2010	—	Founded 2011	Founded 2012
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	✓ Yes	— Unknown	— Unknown	— Unknown
Mobile App	Ios And Android	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	✓ Yes
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Email Automation	— Unknown	— Unknown	— Unknown	— Unknown
Sms Marketing	— Unknown	— Unknown	— Unknown	✓ Yes
Templates	— Unknown	— Unknown	— Unknown	✓ Yes
Segmentation	— Unknown	— Unknown	— Unknown	✓ Yes
Deliverability Tools	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.