Head to head · 4 tools

Freshdesk vs Gorgias vs HubSpot Service vs Klaviyo

Starting price

$19/month

Starting price

$40/month

Starting price

$15/month

Starting price

$20/month

Attribute	Freshdesk	Gorgias	HubSpot Service	Klaviyo
Category	Customer Support & Success	Customer Support & Success	CRM & Customer Management	Email & Messaging Marketing
Pricing	Paid	Paid	Free tier	Free tier
Starting price	$19/month	$40/month	$15/month	$20/month
Free tier	No	No	Yes	Yes
Free trial	Yes	Yes	Yes	No
Deployment	—	Cloud	—	—
API available	Unknown	Unknown	Unknown	Yes
Platforms	ios, android	—	—	—
Certifications	—	—	—	4
Integrations	4	—	—	2
Company	Founded 2010	—	—	Founded 2012
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	✓ Yes	— Unknown	— Unknown	— Unknown
Mobile App	Ios And Android	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	✓ Yes
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Email Automation	— Unknown	— Unknown	— Unknown	— Unknown
Sms Marketing	— Unknown	— Unknown	— Unknown	✓ Yes
Templates	— Unknown	— Unknown	— Unknown	✓ Yes
Segmentation	— Unknown	— Unknown	— Unknown	✓ Yes
Deliverability Tools	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.