HubSpot Service
HubSpot Service Hub manages customer service integrated with HubSpot CRM.
Our verdict
Who it's for
Customer service that connects with sales and marketing
Who should look elsewhere
Expensive standalone
Pros
- +Good service hub
- +HubSpot integration
- +Ticketing system
- +Knowledge base
- +Customer portal
Cons
- −Expensive standalone
- −Best with full HubSpot
- −Per-seat pricing
- −Learning curve
- −Feature limitations
Key features
- ✓Help desk
- ✓Ticketing
- ✓Knowledge base
- ✓Customer portal
- ✓Live chat
- ✓HubSpot CRM integration
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free Tools | $0 | month | Ticketing; Live chat; Calling SDK |
| Starter | $15 | month | All Free; Email templates; Canned snippets |
| Professional | $90 | month | Help desk; Knowledge base; Customer portal |
| Enterprise | $130 | month | All Professional; Playbooks; Custom objects |