Freshdesk vs Gorgias vs HubSpot vs Klaviyo

Freshdesk+

Starting price

$19/month

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Gorgias+

Starting price

$40/month

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HubSpot+

Starting price

$15/month

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Klaviyo+

Starting price

$20/month

ViewVisit site ↗

Attribute	Freshdesk	Gorgias	HubSpot	Klaviyo
Category	Customer Support & Success	Customer Support & Success	CRM & Customer Management	Email & Messaging Marketing
Pricing	Paid	Paid	Free tier	Free tier
Starting price	$19/month	$40/month	✓ $15/month	$20/month
Free tier	No	No	✓ Yes	✓ Yes
Free trial	✓ Yes	✓ Yes	✓ Yes (14d)	No
Deployment	—	Cloud	—	—
API available	Unknown	Unknown	✓ Yes	✓ Yes
Platforms	ios, android	—	ios, android	—
Certifications	—	—	—	✓ 4
Integrations	4	—	✓ 23	2
Company	Founded 2010	—	Founded 2006	Founded 2012
Feature attributes
Sso Saml	— Unknown	— Unknown	✓ Yes	✓ Yes
Rbac	✓ Yes	— Unknown	✓ Yes	— Unknown
Mobile App	Ios And Android	— Unknown	Ios And Android	— Unknown
Webhooks	— Unknown	— Unknown	✓ Yes	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	✓ Yes
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Pipeline Management	— Unknown	— Unknown	✓ Yes	— Unknown
Marketing Automation	— Unknown	— Unknown	✓ Yes	— Unknown
Custom Objects	— Unknown	— Unknown	✓ Yes	— Unknown
Reporting Dashboards	— Unknown	— Unknown	✓ Yes	— Unknown
App Marketplace	— Unknown	— Unknown	✓ Yes	— Unknown
Email Automation	— Unknown	— Unknown	— Unknown	— Unknown
Sms Marketing	— Unknown	— Unknown	— Unknown	✓ Yes
Templates	— Unknown	— Unknown	— Unknown	✓ Yes
Segmentation	— Unknown	— Unknown	— Unknown	✓ Yes
Deliverability Tools	— Unknown	— Unknown	— Unknown	✓ Yes

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.