Head to head · 4 tools

Crisp vs Drift vs Freshdesk vs HubSpot

Starting price

$28/month

Starting price

$2500/month

Starting price

$19/month

Starting price

$15/month

Attribute	Crisp	Drift	Freshdesk	HubSpot
Category	Customer Support & Success	Marketing	Customer Support & Success	CRM & Customer Management
Pricing	Free tier	Paid	Paid	Free tier
Starting price	$28/month	$2500/month	$19/month	$15/month
Free tier	Yes	No	No	Yes
Free trial	Yes	No	Yes	Yes (14d)
Deployment	Cloud	—	—	—
API available	Unknown	Unknown	Unknown	Yes
Platforms	—	—	ios, android	ios, android
Certifications	—	—	—	—
Integrations	2	4	4	23
Company	—	—	Founded 2010	Founded 2006
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	— Unknown	— Unknown	✓ Yes	✓ Yes
Mobile App	— Unknown	— Unknown	Ios And Android	Ios And Android
Webhooks	— Unknown	— Unknown	— Unknown	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	— Unknown	✓ Yes	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	— Unknown	✓ Yes	— Unknown
Pipeline Management	— Unknown	— Unknown	— Unknown	✓ Yes
Marketing Automation	— Unknown	— Unknown	— Unknown	✓ Yes
Custom Objects	— Unknown	— Unknown	— Unknown	✓ Yes
Reporting Dashboards	— Unknown	— Unknown	— Unknown	✓ Yes
App Marketplace	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.