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Crisp

Crisp is a customer messaging platform combining live chat, chatbots, and CRM.

Free tierCloudPrice verified 2026-10-01Visit site ↗
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Our verdict

Who it's for

Crisp is best suited for customer support teams and sales teams within startups and growing businesses.

Who should look elsewhere

Limited at free tier

Pros

  • +All-in-one platform
  • +Good free tier
  • +Modern interface

Cons

  • −Limited at free tier
  • −Can get expensive
  • −Freemium
  • −Customer Support

Key features

  • ✓Live chat
  • ✓Shared inbox
  • ✓Knowledge base
  • ✓Chatbot builder
  • ✓CRM integration
  • ✓Video calls

Pricing

PlanPriceBillingNotes
Free$0monthBasic chat widget; Personal websites; 2 agents
Pro$28month4 agents; 5,000 contacts; FB Messenger, Twitter, Email
Unlimited$106monthUnlimited agents; 50,000 contacts; All features
Plus$295monthTicketing system; White-labeling; Advanced analytics

Integrations

SlackMailchimp

Alternatives & comparisons

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