Waitwhile
Waitwhile is a comprehensive queue management and appointment scheduling system designed for modern enterprises.
Our verdict
Who it's for
Streamline customer flow and enhance experiences with virtual queues and appointment scheduling.
Who should look elsewhere
Specific pricing details are not readily available without contacting sales.
Pros
- +Significantly reduces customer wait times and walk-aways.
- +Minimizes no-show rates for appointments.
- +Enhances customer satisfaction through transparent communication and flexibility.
- +Improves operational efficiency and staff scheduling.
- +Highly customizable and integrates with existing systems.
Cons
- −Specific pricing details are not readily available without contacting sales.
- −Requires integration with existing systems for full benefit, which might involve setup time.
- −The effectiveness relies on customer adoption of virtual queuing and communication.
Key features
- ✓Virtual Queue Management System
- ✓Appointment Scheduling App
- ✓AI-powered Wait Time Predictions
- ✓Automated Customer Reminders and Notifications
- ✓Multi-channel Registration (QR, Web, Kiosk, SMS)
- ✓Intuitive Staff Dashboard
- ✓Multi-location Management
- ✓Branded Customer Experiences
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 1 location; 50 visits/month; 2-way customer messages |
| Starter | $31 | month | Up to 10 locations; Up to 2,500 visits/month; Team notifications via SMS |
| Business | $55 | month | Up to 10 locations; Up to 5,000 visits/month; Custom user roles |
| Enterprise | — | month | Custom number of locations; Custom number of visits; Report builder |