Acquire
Acquire is a customer engagement platform with live chat, video chat, and cobrowsing.
Our verdict
Who it's for
Unified customer service platform with video chat
Who should look elsewhere
Expensive
Pros
- +Live chat platform
- +Good for support
- +Video chat
- +Active development
- +Good features
Cons
- −Expensive
- −Per-agent pricing
- −Learning curve
- −Better alternatives exist
- −Support varies
Key features
- ✓Customer engagement
- ✓Live chat
- ✓Video chat
- ✓Co-browsing
- ✓Chatbots
- ✓Unified inbox
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Self-Service | $500 | month | Live chat; Video chat; Cobrowse |
| Integration | $2000 | month | All Self-Service; Chatbots; Analytics |
| Enterprise | — | month | Custom development; On-premise option; SLA |