Bodhi
Bodhi is a comprehensive customer experience platform designed specifically for solar businesses.
Our verdict
Who it's for
Automated customer experience and operations management for solar businesses.
Who should look elsewhere
Primarily focused on the solar industry, which may limit applicability for other sectors.
Pros
- +Significantly reduces customer support efforts and staff workload.
- +Proactively identifies and addresses customer issues before they escalate.
- +Boosts customer satisfaction, leading to 5-star reviews and referrals.
- +Streamlines communication and project updates for customers.
- +Integrates with existing CRM and project management tools.
Cons
- −Primarily focused on the solar industry, which may limit applicability for other sectors.
- −Specific pricing details are not publicly available, requiring a demo request.
Key features
- ✓Omni-channel team inbox (text, email, in-app)
- ✓Automated customer journeys and follow-ups
- ✓AI-powered customer sentiment analysis
- ✓Company-branded customer portal
- ✓AI customer support assistant (24/7)
- ✓E-signatures for documents
- ✓Document repository for customer access
- ✓Automated surveys and reviews
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | Multi-channel team inbox (text, email, and in-app messaging); White-labeled customer app and project tracker; Document repository |
| Starter | $495 | month | Unlimited customer journeys; Automated time-based project updates; E-signature capabilities |
| Pro | $995 | month | Integration & data-sync with CRM and cloud document services; Automated CRM-based updates; AI-powered customer sentiment analysis |