tawk.to
tawk.to is a free live chat software offering unlimited agents, chat history, ticketing, knowledge base, and CRM features with optional premium add-ons.
Our verdict
Who it's for
Free live chat with unlimited agents, ticketing, and CRM
Who should look elsewhere
Revenue from upsells
Pros
- +Completely free
- +Unlimited agents
- +Good features
Cons
- −Revenue from upsells
- −Branding on free
Key features
- ✓Live chat
- ✓Email ticketing
- ✓Knowledge base
- ✓CRM
- ✓Screen sharing
- ✓Video calls
- ✓File transfer
- ✓Geo-IP tracking
- ✓Automated translation
- ✓In-chat payments
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free Forever | $0 | month | Unlimited agents; Unlimited concurrent chats; Unlimited chat history |