Slaask
Slaask is a customer service application designed specifically for Slack users, enabling businesses to manage customer interactions directly within their existing Slac…
Our verdict
Who it's for
Transform Slack into a powerful customer service hub for seamless communication.
Who should look elsewhere
Primarily designed for businesses already using Slack.
Pros
- +Leverages existing Slack workflows for customer service.
- +Streamlines communication by centralizing customer interactions in Slack.
- +Enhances team collaboration on customer issues.
- +Offers analytics to monitor and improve support performance.
Cons
- −Primarily designed for businesses already using Slack.
- −May require initial configuration for channel routing and team invitations.
Key features
- ✓Website chat widget
- ✓Automatic Slack channel creation for new customer conversations
- ✓Team collaboration within Slack for customer support
- ✓Team performance analytics
- ✓Individual team member performance analytics
- ✓Configurable collaborator invitation to new channels
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | — | month | 100 MB storage; 100 MB bandwidth; 100 MB database |
| Pro | $10 | month | 1 GB storage; 1 GB bandwidth; 1 GB database |
| Enterprise | — | month | Unlimited storage; Unlimited bandwidth; Unlimited database |
Integrations
SlackZapier