Re:amaze
Re:amaze was built specifically for e-commerce businesses, and it shows in every feature.
Our verdict
Who it's for
Customer service and live chat for e-commerce brands
Who should look elsewhere
Less suitable for non-e-commerce
Pros
- +Excellent e-commerce integration
- +Order context always visible
- +Good automation tools
Cons
- −Less suitable for non-e-commerce
- −Reporting could be more detailed
- −Steeper learning curve for chatbots
Key features
- ✓E-commerce integrations
- ✓Order management
- ✓Live chat
- ✓Chatbots
- ✓FAQ builder
- ✓Social messaging
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Basic | $29 | month | Unlimited email inboxes; Live chat; Social media integration |
| Pro | $49 | month | Multiple brands/stores; Live visitor view; Advanced reporting |
| Plus | $69 | month | Staff performance reporting; Custom staff roles; Staff shifts and vacation days |