Olark
Olark is a live chat software focused on accessibility and simplicity, offering customizable chat widgets, reporting, AI chatbots, and powerful automation features.
Our verdict
Who it's for
Live chat software for customer support
Who should look elsewhere
UI dated
Pros
- +Live chat software
- +Easy setup
- +Fair pricing
- +Good features
- +Chatbots available
Cons
- −UI dated
- −Limited features
- −Better alternatives exist
- −Support basic
- −Declining relevance
Key features
- ✓Live chat
- ✓AI chatbots
- ✓Custom chat routing
- ✓Advanced reporting
- ✓Agent groups
- ✓Targeted chat
- ✓PowerUps add-ons
- ✓WCAG 2.1 AA accessibility
- ✓Multi-domain support
- ✓Video chat
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 1 agent; Maximum 20 chats/month; Limited features |
| Standard | $29 | month | Customizable chatbox; Advanced reporting; Agent groups |
| Pro | — | month | All Standard features; Powerful chatbots, AI and automation; All PowerUps included |