H
Hopscotch
Hopscotch is an interactive product tour software designed for SaaS startups to improve user onboarding, drive feature adoption, and reduce churn.
Our verdict
Who it's for
Convert more trials and reduce churn with interactive product tours for SaaS.
Who should look elsewhere
Does not support mobile applications
Pros
- +Significantly increases onboarding completion rates (e.g., from 15% to 40-50%)
- +Reduces churn by guiding users to desired outcomes
- +No-code solution allows non-developers to create and manage tours
- +Customizable to match brand aesthetics
- +Supports advanced segmentation for targeted user experiences
Cons
- −Does not support mobile applications
- −Requires a code snippet installation for live application use (though GTM/Segment can simplify)
Key features
- ✓Interactive product tours
- ✓No-code tour and tooltip creation
- ✓Custom styling and branding
- ✓Segmentation with conditional logic
- ✓In-app messages (welcome, announcements, webinars)
- ✓Scheduled in-app messaging campaigns
- ✓Product user analytics
- ✓Browser SDK for programmatic interaction
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | $99 | month | Up to 3,000 monthly users; No-code tours and tooltips; Custom styling |
| Growth | $249 | month | Everything in Starter; Up to 10,000 monthly users; Advanced segmentation with custom properties |
| Enterprise | — | month | Everything in Growth; Custom usage and plans; Custom invoices and contracts |