Comm100
Comm100 is an AI-powered omnichannel customer service platform designed to enhance both self-serve and human-assisted customer support.
Our verdict
Who it's for
AI-powered omnichannel customer service platform for seamless support and accelerated resolution.
Who should look elsewhere
Expensive
Pros
- +Customer engagement
- +Live chat
- +Omnichannel
- +Active development
- +Good features
Cons
- −Expensive
- −Per-agent pricing
- −Learning curve
- −Better alternatives exist
- −Support varies
Key features
- ✓Customer engagement
- ✓Live chat
- ✓Chatbots
- ✓Ticketing
- ✓Social media
- ✓Knowledge base
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Team | $29 | month | Live chat; Ticketing; Knowledge base |
| Business | $49 | month | All Team features; Chatbot; Audio/video chat |
| Enterprise | — | month | All channels; AI features; SSO |