Chatwoot
Chatwoot is an open-source customer engagement platform.
Our verdict
Who it's for
Open source customer engagement
Who should look elsewhere
Setup required
Pros
- +Open source
- +Self-hostable
- +Multi-channel
Cons
- −Setup required
- −Fewer integrations
Key features
- ✓Customer engagement
- ✓Live chat
- ✓Omnichannel
- ✓Chatbots
- ✓Self-hosted
- ✓Open source
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Hacker | $0 | month | 500 conversations/mo; 30-day retention; Basic features |
| Startups | $19 | month | 1-year retention; All channels; Collaboration |
| Business | $39 | month | 2-year retention; Teams; Automation |
| Enterprise | $99 | month | 3-year retention; SSO; Dedicated manager |