Chatra
Chatra is a comprehensive messaging platform designed for businesses to communicate with their website visitors and customers.
Our verdict
Who it's for
Engage website visitors and manage customer communications across multiple channels from one dashboard.
Who should look elsewhere
Advanced features like intelligent chatbots and detailed visitor info are in paid plans
Pros
- +Centralizes all customer communications into one dashboard
- +Offers a free plan for basic live chat functionality
- +Provides visitor intelligence for personalized interactions
- +Automates routine tasks with chatbots, freeing up agent time
- +Available on desktop and mobile for flexible communication
Cons
- −Advanced features like intelligent chatbots and detailed visitor info are in paid plans
- −The free plan has limitations, such as a maximum of 5 chats per month
- −Pricing is per agent, which can add up for larger teams
Key features
- ✓Live chat widget with unlimited websites and customization
- ✓Multichannel dashboard for email, Facebook Messenger, and Instagram
- ✓Real-time visitor list with browsing history and location
- ✓Intelligent chatbots for lead capture, FAQs, and consent collection
- ✓Desktop and mobile apps (Windows, Mac, iOS, Android)
- ✓Complete conversation history and email chat transcripts
- ✓Agent productivity tools like saved replies and team chats
- ✓Integrations with e-commerce platforms (WordPress, Shopify, WooCommerce)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | Online & offline chat widget; Unlimited websites, customization, SSL-encryption; Maximum number of chats per month 5 |
| Essential | $31 | month | Online & offline chat widget; Unlimited websites, customization, SSL-encryption; Maximum number of chats per month ∞ |
| Pro | $41 | month | Online & offline chat widget; Unlimited websites, customization, SSL-encryption; Maximum number of chats per month ∞ |