Chat.sh
Chat.sh is an AI-powered help center built to replace broken search with direct answers.
Our verdict
Who it's for
AI-powered help center that gives direct answers with citations
Who should look elsewhere
Chat messenger and inbox features are still in development
Pros
- +One-time payment for custom domain, no recurring subscription
- +AI provides direct answers with citations, not just keyword search results
- +Flexible hosting on your own domain or in a subfolder
Cons
- −Chat messenger and inbox features are still in development
- −Free tier is limited to 50 pages and 100 AI answers per month
- −Additional AI credits require separate purchase
Key features
- ✓AI search that reads the question and generates a direct answer with page citations
- ✓Single knowledge base supporting articles, web links, PDFs, TXT, and Markdown files
- ✓Host help center on your own domain or in a subfolder like /guide
- ✓Customizable accent color and brand mark consistent across all pages
- ✓Chat messenger widget (coming soon) for in-app answers
- ✓Inbox for human team takeover (coming soon)
- ✓Export all articles as markdown for use with AI agents and llms.txt
- ✓Clean, slug-based article URLs with no numeric IDs
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | — | month | 50 pages; 100 AI answers a month; chat.sh address |
| Lifetime (Early Bird) | $399 | month | Help center; 1,000 pages; 1,000 AI credits a month |
| Lifetime (After chat messenger ships) | $499 | month | Help center; 1,000 pages; 1,000 AI credits a month |
| Lifetime (After inbox ships) | $599 | month | Help center; 1,000 pages; 1,000 AI credits a month |
| Additional AI credits | $20 | month | — |
| Additional person in inbox | $10 | month | — |