Freshsales vs Help Scout vs Kustomer vs Salesforce
| Attribute | ||||
|---|---|---|---|---|
| Category | CRM & Customer Management | Customer Support & Success | CRM & Customer Management | CRM & Customer Management |
| Pricing | Free tier | Paid | Paid | Paid |
| Starting price | $9/month | $22/month | $89/month | $25/month |
| Free tier | Yes | No | No | No |
| Free trial | Yes | Yes | Yes | Yes (30d) |
| Deployment | Cloud | Cloud | Cloud | Cloud |
| API available | Unknown | Unknown | Unknown | Yes |
| Platforms | — | ios, android | — | — |
| Certifications | — | — | — | 12 |
| Integrations | 4 | 2 | — | 22 |
| Company | — | Founded 2011 | — | Founded 1999 |
| Feature attributes | ||||
| Sso Saml | — Unknown | — Unknown | — Unknown | — Unknown |
| Rbac | — Unknown | — Unknown | — Unknown | ✓ Yes |
| Mobile App | — Unknown | — Unknown | — Unknown | — Unknown |
| Webhooks | — Unknown | — Unknown | — Unknown | — Unknown |
| Data Export | — Unknown | — Unknown | — Unknown | — Unknown |
| Pipeline Management | — Unknown | — Unknown | — Unknown | ✓ Yes |
| Marketing Automation | — Unknown | — Unknown | — Unknown | ✓ Yes |
| Custom Objects | — Unknown | — Unknown | — Unknown | ✓ Yes |
| Reporting Dashboards | — Unknown | — Unknown | — Unknown | ✓ Yes |
| App Marketplace | — Unknown | — Unknown | — Unknown | ✓ Yes |
Also consider
Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.