Head to head · 4 tools

Crisp vs Freshsales vs Microsoft Teams vs Zoho CRM

Starting price

$28/month

Starting price

$9/month

Starting price

$4/month

Starting price

$14/month

Attribute	Crisp	Freshsales	Microsoft Teams	Zoho CRM
Category	Customer Support & Success	CRM & Customer Management	Communication	CRM & Customer Management
Pricing	Free tier	Free tier	Free tier	Free tier
Starting price	$28/month	$9/month	$4/month	$14/month
Free tier	Yes	Yes	Yes	Yes
Free trial	Yes	Yes	Yes	Yes (15d)
Deployment	Cloud	Cloud	Cloud	Cloud
API available	Unknown	Unknown	Yes	Yes
Platforms	—	—	—	—
Certifications	—	—	—	4
Integrations	2	4	—	—
Company	—	—	Founded 2016	Founded 1996
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	— Unknown	— Unknown	— Unknown	— Unknown
Mobile App	— Unknown	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Video Conferencing	— Unknown	— Unknown	— Unknown	— Unknown
Team Messaging	— Unknown	— Unknown	— Unknown	— Unknown
Max Participants	— Unknown	— Unknown	— Unknown	— Unknown
Screen Sharing	— Unknown	— Unknown	— Unknown	— Unknown
Guest Access	— Unknown	— Unknown	— Unknown	— Unknown
Pipeline Management	— Unknown	— Unknown	— Unknown	✓ Yes
Marketing Automation	— Unknown	— Unknown	— Unknown	✓ Yes
Custom Objects	— Unknown	— Unknown	— Unknown	— Unknown
Reporting Dashboards	— Unknown	— Unknown	— Unknown	— Unknown
App Marketplace	— Unknown	— Unknown	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.