Cal.com vs Freshdesk vs Gladly vs Zoho CRM

Cal.com+

Starting price

$15

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Freshdesk+

Starting price

$19/month

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Gladly+

Starting price

$0.6/month

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Zoho CRM+

Starting price

$14/month

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Attribute	Cal.com	Freshdesk	Gladly	Zoho CRM
Category	Events, Scheduling & Booking	Customer Support & Success	Customer Support & Success	CRM & Customer Management
Pricing	Free tier	Paid	Paid	Free tier
Starting price	$15	$19/month	✓ $0.6/month	$14/month
Free tier	✓ Yes	No	No	✓ Yes
Free trial	✓ Yes	✓ Yes	No	✓ Yes (15d)
Deployment	Hybrid	—	Cloud	Cloud
API available	✓ Yes	Unknown	Unknown	✓ Yes
Platforms	—	ios, android	—	—
Certifications	3	—	—	✓ 4
Integrations	✓ 6	4	—	—
Company	—	Founded 2010	—	Founded 1996
Feature attributes
Sso Saml	✓ Yes	— Unknown	— Unknown	✓ Yes
Rbac	✓ Yes	✓ Yes	— Unknown	— Unknown
Mobile App	— Unknown	Ios And Android	— Unknown	— Unknown
Webhooks	✓ Yes	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Calendar Integrations	✓ Yes	— Unknown	— Unknown	— Unknown
Group Scheduling	✓ Yes	— Unknown	— Unknown	— Unknown
Payment Collection	✓ Yes	— Unknown	— Unknown	— Unknown
Routing Forms	✓ Yes	— Unknown	— Unknown	— Unknown
Self Hosting	✓ Yes	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	✓ Yes	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	✓ Yes	— Unknown	— Unknown
Pipeline Management	— Unknown	— Unknown	— Unknown	✓ Yes
Marketing Automation	— Unknown	— Unknown	— Unknown	✓ Yes
Custom Objects	— Unknown	— Unknown	— Unknown	— Unknown
Reporting Dashboards	— Unknown	— Unknown	— Unknown	— Unknown
App Marketplace	— Unknown	— Unknown	— Unknown	— Unknown

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.