Brevo vs Freshdesk vs HubSpot Service vs Zoho CRM

Brevo+

Starting price

$9

ViewVisit site ↗

Freshdesk+

Starting price

$19/month

ViewVisit site ↗

HubSpot Service+

Starting price

$15/month

ViewVisit site ↗

Zoho CRM+

Starting price

$14/month

ViewVisit site ↗

Attribute	Brevo	Freshdesk	HubSpot Service	Zoho CRM
Category	Email & Messaging Marketing	Customer Support & Success	CRM & Customer Management	CRM & Customer Management
Pricing	Free tier	Paid	Free tier	Free tier
Starting price	✓ $9	$19/month	$15/month	$14/month
Free tier	✓ Yes	No	✓ Yes	✓ Yes
Free trial	No	✓ Yes	✓ Yes	✓ Yes (15d)
Deployment	—	—	—	Cloud
API available	✓ Yes	Unknown	Unknown	✓ Yes
Platforms	—	ios, android	—	—
Certifications	—	—	—	✓ 4
Integrations	✓ 4	✓ 4	—	—
Company	Founded 2012	Founded 2010	—	Founded 1996
Feature attributes
Sso Saml	✓ Yes	— Unknown	— Unknown	✓ Yes
Rbac	— Unknown	✓ Yes	— Unknown	— Unknown
Mobile App	— Unknown	Ios And Android	— Unknown	— Unknown
Webhooks	✓ Yes	— Unknown	— Unknown	— Unknown
Data Export	✓ Yes	— Unknown	— Unknown	— Unknown
Email Automation	✓ Yes	— Unknown	— Unknown	— Unknown
Sms Marketing	✓ Yes	— Unknown	— Unknown	— Unknown
Templates	✓ Yes	— Unknown	— Unknown	— Unknown
Segmentation	✓ Yes	— Unknown	— Unknown	— Unknown
Deliverability Tools	✓ Yes	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	✓ Yes	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	✓ Yes	— Unknown	— Unknown
Pipeline Management	— Unknown	— Unknown	— Unknown	✓ Yes
Marketing Automation	— Unknown	— Unknown	— Unknown	✓ Yes
Custom Objects	— Unknown	— Unknown	— Unknown	— Unknown
Reporting Dashboards	— Unknown	— Unknown	— Unknown	— Unknown
App Marketplace	— Unknown	— Unknown	— Unknown	— Unknown

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.