Head to head · 4 tools

Braze vs Crisp vs Freshdesk vs Gorgias

Starting price

—

Starting price

$28/month

Starting price

$19/month

Starting price

$40/month

Attribute	Braze	Crisp	Freshdesk	Gorgias
Category	Marketing	Customer Support & Success	Customer Support & Success	Customer Support & Success
Pricing	Pricing n/a	Free tier	Paid	Paid
Starting price	—	$28/month	$19/month	$40/month
Free tier	Unknown	Yes	No	No
Free trial	Unknown	Yes	Yes	Yes
Deployment	—	Cloud	—	Cloud
API available	Yes	Unknown	Unknown	Unknown
Platforms	—	—	ios, android	—
Certifications	2	—	—	—
Integrations	—	2	4	—
Company	Founded 2011	—	Founded 2010	—
Feature attributes
Sso Saml	✓ Yes	— Unknown	— Unknown	— Unknown
Rbac	✓ Yes	— Unknown	✓ Yes	— Unknown
Mobile App	— Unknown	— Unknown	Ios And Android	— Unknown
Webhooks	✓ Yes	— Unknown	— Unknown	— Unknown
Data Export	✓ Yes	— Unknown	— Unknown	— Unknown
Multichannel Campaigns	— Unknown	— Unknown	— Unknown	— Unknown
Marketing Automation	— Unknown	— Unknown	— Unknown	— Unknown
Audience Segmentation	✓ Yes	— Unknown	— Unknown	— Unknown
Ab Testing	— Unknown	— Unknown	— Unknown	— Unknown
Lead Scoring	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	— Unknown	✓ Yes	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	— Unknown	✓ Yes	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.