Head to head · 4 tools

Braze vs Crisp vs Freshsales vs Zoho CRM

Starting price

—

Starting price

$28/month

Starting price

$9/month

Starting price

$14/month

Attribute	Braze	Crisp	Freshsales	Zoho CRM
Category	Marketing	Customer Support & Success	CRM & Customer Management	CRM & Customer Management
Pricing	Pricing n/a	Free tier	Free tier	Free tier
Starting price	—	$28/month	$9/month	$14/month
Free tier	Unknown	Yes	Yes	Yes
Free trial	Unknown	Yes	Yes	Yes (15d)
Deployment	—	Cloud	Cloud	Cloud
API available	Yes	Unknown	Unknown	Yes
Platforms	—	—	—	—
Certifications	2	—	—	4
Integrations	—	2	4	—
Company	Founded 2011	—	—	Founded 1996
Feature attributes
Sso Saml	✓ Yes	— Unknown	— Unknown	✓ Yes
Rbac	✓ Yes	— Unknown	— Unknown	— Unknown
Mobile App	— Unknown	— Unknown	— Unknown	— Unknown
Webhooks	✓ Yes	— Unknown	— Unknown	— Unknown
Data Export	✓ Yes	— Unknown	— Unknown	— Unknown
Multichannel Campaigns	— Unknown	— Unknown	— Unknown	— Unknown
Marketing Automation	— Unknown	— Unknown	— Unknown	✓ Yes
Audience Segmentation	✓ Yes	— Unknown	— Unknown	— Unknown
Ab Testing	— Unknown	— Unknown	— Unknown	— Unknown
Lead Scoring	— Unknown	— Unknown	— Unknown	— Unknown
Pipeline Management	— Unknown	— Unknown	— Unknown	✓ Yes
Custom Objects	— Unknown	— Unknown	— Unknown	— Unknown
Reporting Dashboards	— Unknown	— Unknown	— Unknown	— Unknown
App Marketplace	— Unknown	— Unknown	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.