Head to head · 4 tools

Braze vs Crisp vs Freshdesk vs HubSpot

Starting price

—

Starting price

$28/month

Starting price

$19/month

Starting price

$15/month

Attribute	Braze	Crisp	Freshdesk	HubSpot
Category	Marketing	Customer Support & Success	Customer Support & Success	CRM & Customer Management
Pricing	Pricing n/a	Free tier	Paid	Free tier
Starting price	—	$28/month	$19/month	$15/month
Free tier	Unknown	Yes	No	Yes
Free trial	Unknown	Yes	Yes	Yes (14d)
Deployment	—	Cloud	—	—
API available	Yes	Unknown	Unknown	Yes
Platforms	—	—	ios, android	ios, android
Certifications	2	—	—	—
Integrations	—	2	4	23
Company	Founded 2011	—	Founded 2010	Founded 2006
Feature attributes
Sso Saml	✓ Yes	— Unknown	— Unknown	✓ Yes
Rbac	✓ Yes	— Unknown	✓ Yes	✓ Yes
Mobile App	— Unknown	— Unknown	Ios And Android	Ios And Android
Webhooks	✓ Yes	— Unknown	— Unknown	✓ Yes
Data Export	✓ Yes	— Unknown	— Unknown	— Unknown
Multichannel Campaigns	— Unknown	— Unknown	— Unknown	— Unknown
Marketing Automation	— Unknown	— Unknown	— Unknown	✓ Yes
Audience Segmentation	✓ Yes	— Unknown	— Unknown	— Unknown
Ab Testing	— Unknown	— Unknown	— Unknown	— Unknown
Lead Scoring	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	— Unknown	✓ Yes	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	— Unknown	✓ Yes	— Unknown
Pipeline Management	— Unknown	— Unknown	— Unknown	✓ Yes
Custom Objects	— Unknown	— Unknown	— Unknown	✓ Yes
Reporting Dashboards	— Unknown	— Unknown	— Unknown	✓ Yes
App Marketplace	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.