Head to head · 4 tools

BigCommerce vs Freshdesk vs HubSpot Service vs Kustomer

Starting price

$39/month

Starting price

$19/month

Starting price

$15/month

Starting price

$89/month

Attribute	BigCommerce	Freshdesk	HubSpot Service	Kustomer
Category	E-commerce & Commerce	Customer Support & Success	CRM & Customer Management	CRM & Customer Management
Pricing	Paid	Paid	Free tier	Paid
Starting price	$39/month	$19/month	$15/month	$89/month
Free tier	Unknown	No	Yes	No
Free trial	Unknown	Yes	Yes	Yes
Deployment	—	—	—	Cloud
API available	Unknown	Unknown	Unknown	Unknown
Platforms	—	ios, android	—	—
Certifications	—	—	—	—
Integrations	2	4	—	—
Company	Founded 2009	Founded 2010	—	—
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	— Unknown
Rbac	— Unknown	✓ Yes	— Unknown	— Unknown
Mobile App	— Unknown	Ios And Android	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Hosted Storefront	— Unknown	— Unknown	— Unknown	— Unknown
Multichannel Selling	— Unknown	— Unknown	— Unknown	— Unknown
Inventory Management	— Unknown	— Unknown	— Unknown	— Unknown
Transaction Fees	— Unknown	— Unknown	— Unknown	— Unknown
App Marketplace	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	— Unknown	✓ Yes	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	✓ Yes	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.