BigCommerce vs Crisp vs Freshdesk vs HubSpot

BigCommerce+

Starting price

$39/month

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Crisp+

Starting price

$28/month

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Freshdesk+

Starting price

$19/month

ViewVisit site ↗

HubSpot+

Starting price

$15/month

ViewVisit site ↗

Attribute	BigCommerce	Crisp	Freshdesk	HubSpot
Category	E-commerce & Commerce	Customer Support & Success	Customer Support & Success	CRM & Customer Management
Pricing	Paid	Free tier	Paid	Free tier
Starting price	$39/month	$28/month	$19/month	✓ $15/month
Free tier	Unknown	✓ Yes	No	✓ Yes
Free trial	Unknown	✓ Yes	✓ Yes	✓ Yes (14d)
Deployment	—	Cloud	—	—
API available	Unknown	Unknown	Unknown	✓ Yes
Platforms	—	—	ios, android	ios, android
Certifications	—	—	—	—
Integrations	2	2	4	✓ 23
Company	Founded 2009	—	Founded 2010	Founded 2006
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	— Unknown	— Unknown	✓ Yes	✓ Yes
Mobile App	— Unknown	— Unknown	Ios And Android	Ios And Android
Webhooks	— Unknown	— Unknown	— Unknown	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Hosted Storefront	— Unknown	— Unknown	— Unknown	— Unknown
Multichannel Selling	— Unknown	— Unknown	— Unknown	— Unknown
Inventory Management	— Unknown	— Unknown	— Unknown	— Unknown
Transaction Fees	— Unknown	— Unknown	— Unknown	— Unknown
App Marketplace	— Unknown	— Unknown	— Unknown	✓ Yes
Ticketing	— Unknown	— Unknown	✓ Yes	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	— Unknown	— Unknown	✓ Yes	— Unknown
Pipeline Management	— Unknown	— Unknown	— Unknown	✓ Yes
Marketing Automation	— Unknown	— Unknown	— Unknown	✓ Yes
Custom Objects	— Unknown	— Unknown	— Unknown	✓ Yes
Reporting Dashboards	— Unknown	— Unknown	— Unknown	✓ Yes

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.