Asana vs Kustomer vs Zendesk vs Zoho CRM
| Attribute | ||||
|---|---|---|---|---|
| Category | Project Management | CRM & Customer Management | Customer Support & Success | CRM & Customer Management |
| Pricing | Free tier | Paid | Paid | Free tier |
| Starting price | $0 | $89/month | $19/month | $14/month |
| Free tier | Yes | No | Unknown | Yes |
| Free trial | Yes | Yes | Yes (14d) | Yes (15d) |
| Deployment | — | Cloud | Cloud | Cloud |
| API available | Yes | Unknown | Yes | Yes |
| Platforms | android | — | — | — |
| Certifications | 5 | — | 9 | 4 |
| Integrations | 6 | — | 5 | — |
| Company | Founded 2008 | — | Founded 2007 | Founded 1996 |
| Feature attributes | ||||
| Sso Saml | ✓ Yes | — Unknown | ✓ Yes | ✓ Yes |
| Rbac | ✓ Yes | — Unknown | ✓ Yes | — Unknown |
| Mobile App | Android Only | — Unknown | — Unknown | — Unknown |
| Webhooks | ✓ Yes | — Unknown | ✓ Yes | — Unknown |
| Data Export | ✓ Yes | — Unknown | ✓ Yes | — Unknown |
| View Types | — Unknown | — Unknown | — Unknown | — Unknown |
| Time Tracking | ✓ Yes | — Unknown | — Unknown | — Unknown |
| Dependencies | ✓ Yes | — Unknown | — Unknown | — Unknown |
| Workload Management | ✓ Yes | — Unknown | — Unknown | — Unknown |
| Automations | ✓ Yes | — Unknown | — Unknown | — Unknown |
| Ticketing | — Unknown | — Unknown | ✓ Yes | — Unknown |
| Live Chat | — Unknown | — Unknown | ✓ Yes | — Unknown |
| Knowledge Base | — Unknown | — Unknown | ✓ Yes | — Unknown |
| Ai Chatbot | — Unknown | — Unknown | ✓ Yes | — Unknown |
| Omnichannel | — Unknown | — Unknown | ✓ Yes | — Unknown |
| Pipeline Management | — Unknown | — Unknown | — Unknown | ✓ Yes |
| Marketing Automation | — Unknown | — Unknown | — Unknown | ✓ Yes |
| Custom Objects | — Unknown | — Unknown | — Unknown | — Unknown |
| Reporting Dashboards | — Unknown | — Unknown | — Unknown | — Unknown |
| App Marketplace | — Unknown | — Unknown | — Unknown | — Unknown |
Also consider
Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.