UserJot
UserJot is a comprehensive feedback platform designed for SaaS teams to collect, prioritize, and act on customer feedback.
Our verdict
Who it's for
Collect feedback, prioritize with votes, auto-sync roadmaps, and keep users engaged automatically.
Who should look elsewhere
The pricing page does not explicitly list all features included in each tier, making it difficult to compare offerings comprehensively.
Pros
- +Comprehensive platform covering feedback, roadmaps, and changelogs in one place.
- +AI-powered features automate feedback organization and changelog creation.
- +Automated engagement loops keep users informed and reduce manual work.
- +Free forever plan available with unlimited posts and users.
- +Quick and easy setup (30 seconds).
Cons
- −The pricing page does not explicitly list all features included in each tier, making it difficult to compare offerings comprehensively.
- −The pricing model for 'Starter' and 'Professional' plans is per month, but it's unclear if this is a flat fee or scales with usage beyond the 'unlimited users' claim.
- −Specific integrations with project management tools like Linear, Jira, or Asana are mentioned as a benefit for 'taking action' on feedback, but the pricing page only lists 'One Integration' for the Starter plan and 'Unlimited Integrations' for Professional, without specifying which integrations are available or if they are included in the Free tier.
Key features
- ✓Beautiful feedback boards with upvoting and reactions
- ✓AI duplicate detection for feedback ideas
- ✓AI auto-categorization of feedback
- ✓Discussion threads on feedback ideas
- ✓Guest and anonymous feedback submission
- ✓Private feedback boards for internal use
- ✓Powerful semantic search for feedback
- ✓In-app feedback widget for embedding
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | Unlimited Posts; Unlimited Users; 3 Admin Roles |
| Starter | $29 | month | Custom Domain; Guest Posting; Automatic Login |
| Professional | $59 | month | Unlimited Boards; Advanced Search; Single Sign-On |