Userback Pricing
Starting price
$7/seat/month
Pricing model
Paid
Free tier
Yes
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free Forever | — | month | Collect unlimited feedback; 2 feedback projects; 7-day feedback availability |
| Team | $7 | month | Everything in Free; Unlimited feedback availability; Optional feature portal Add-on |
| Business | $15 | month | Everything in Team; 25 feedback projects; AI Assist |
| Business Plus | $23 | month | Everything in Business; Unlimited projects; Advanced privacy controls |
| Feature Portal Add-on | $31 | month | Collect, prioritize, and manage feature requests with a customizable Feature Portal; Gather feature requests effortlessly; Prioritize ideas with user voting |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-10-05. Last updated 2026-10-09.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Team | $7/month | flat | $7 | $84 |
| Business | $15/month | flat | $15 | $180 |
| Business Plus | $23/month | flat | $23 | $276 |
| Feature Portal Add-on | $31/month | flat | $31 | $372 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Userback's starting price ($7) is 74% below the Customer Feedback average of $27.
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