Supahub
Supahub is an all-in-one customer feedback management tool designed to help product teams collect, organize, prioritize, and act on user feedback.
Our verdict
Who it's for
Centralized platform for customer feedback, feature requests, and product updates.
Who should look elsewhere
May not be suitable for teams who prefer manual, spreadsheet-based prioritization
Pros
- +Consolidates feedback from multiple sources into one platform
- +Increases transparency with users through public roadmaps and changelogs
- +Simplifies feature prioritization based on user demand
- +Customizable public portals to match brand identity
- +Enhances user engagement and loyalty by making their voice heard
Cons
- −May not be suitable for teams who prefer manual, spreadsheet-based prioritization
- −Requires active management to moderate posts and comments effectively
Key features
- ✓Public feedback portal with customization options (branding, language, theme)
- ✓In-app widgets for feedback collection
- ✓Centralized feedback hub for analysis and categorization
- ✓Prioritization tool for feature requests (by importance, impact, urgency, difficulty)
- ✓Public product roadmap to show upcoming features
- ✓Product changelog and release notes for announcing updates
- ✓Ability to merge duplicate posts and vote on behalf of users
- ✓Custom domains for public portals
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free Plan | $0 | month | 1 Feedback Board; 1 Admin; Unlimited End Users |
| Starter Plan | $19 | month | Everything in Free, plus:; 2 Feedback Boards; 2 Admins |
| Growth Plan | $49 | month | Everything in Starter, plus:; 10 Feedback Boards; 3 Admins, 1 CSM |
| Premium Plan | $149 | month | Everything in Growth, plus:; Unlimited Feedback Boards; 10 Admins, 5 CSM |
Integrations
Google Sheets