Sprinklr
Sprinklr is a unified customer experience management platform that helps enterprises manage customer-facing functions across marketing, advertising, research, care, an…
Our verdict
Who it's for
Unified customer experience management
Who should look elsewhere
Very expensive
Pros
- +Unified platform
- +Enterprise-grade
- +AI-powered
- +Global reach
Cons
- −Very expensive
- −Complex
- −Enterprise only
Key features
- ✓Social management
- ✓Customer care
- ✓Marketing
- ✓Insights
- ✓Advertising
- ✓Unified platform
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Self-Serve | $199 | month | 15+ channels; Omnichannel inbox; AI chatbots |
| Advanced | $299 | month | All Self-Serve features; Advanced analytics; Custom workflows |
| Enterprise | — | month | Full platform access; Dedicated support; Custom implementation |