Sogolytics
Sogolytics is a comprehensive Experience Management (XM) platform designed to help businesses understand and improve customer and employee satisfaction and loyalty.
Our verdict
Who it's for
Transform your business with a leading experience management platform for customers and employees.
Who should look elsewhere
No specific cons were mentioned in the provided text.
Pros
- +Comprehensive suite for both Customer and Employee Experience Management.
- +Utilizes AI for survey creation and advanced analytics for deeper insights.
- +Offers enterprise-grade security and compliance.
- +Provides 24/7 human customer support.
- +Highly customizable surveys and dashboards to match brand and specific needs.
Cons
- −No specific cons were mentioned in the provided text.
Key features
- ✓AI-Powered Survey Creation
- ✓Advanced Text and Sentiment Analysis
- ✓Customizable Interactive Dashboards
- ✓Multichannel Distribution (Email, SMS, Offline)
- ✓Advanced Logic & Branching (Skip Logic, Question Piping)
- ✓Multilingual Surveys
- ✓360 Feedback (for SogoEX)
- ✓Enterprise-Grade Integrations (Google Analytics, Zapier, CRM, HRIS)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | — | month | Limited time, first-year discount; One-time projects with less responses; Survey Tool with all features of Pro and Pro Max with lower limits |
| Pro | $39 | month | Limited time, first-year discount; Professional survey projects with less than 15,000 yearly responses; Survey Tool with all Pro Max features and more generous limits |
| PRO MAX | $49 | month | Limited time, first-year discount; Professional survey projects with up to 40,000 yearly responses; Survey Tool with all features and even higher limits |