Alchemer
Alchemer is a comprehensive feedback platform designed to transform raw data into actionable insights.
Our verdict
Who it's for
Turn answers into outcomes with a powerful feedback machine.
Who should look elsewhere
Pricing information is not readily available on the website, suggesting it's not a self-service free or freemium model.
Pros
- +Flexible and powerful for various feedback needs
- +Extensive integration capabilities with existing business systems
- +Offers specialized market research services with expert support
- +Provides advanced analytics and AI for deeper insights
- +Designed to drive measurable business outcomes and ROI
Cons
- −Pricing information is not readily available on the website, suggesting it's not a self-service free or freemium model.
- −The website focuses heavily on enterprise solutions, which might be overwhelming for smaller businesses.
Key features
- ✓Omnichannel feedback collection (surveys, website, app, third-party channels)
- ✓400+ business system integrations
- ✓Workflow automation
- ✓AI technology for understanding customer sentiment
- ✓Role-based dashboards and reports
- ✓Market research solutions (design, fielding, panel services, data processing, reporting, advanced analytics)
- ✓Global survey panel access (200M+ respondents)
- ✓Fraud and bad data quality checks
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Collaborator | $55 | month | Unlimited surveys; 75k annual responses; Email support |
| Professional | $165 | month | All the features of Collaborator; 100k annual responses; Custom templates and branding |
| Full Access | $275 | month | All the features of Professional; 125k annual responses; Advanced research question types |
| Platform Plans | — | month | Custom Omnichannel feedback collection; Integrate feedback with existing systems; 24/7 expert support |