Simplesat
Simplesat is a comprehensive customer feedback management platform designed to help businesses collect, analyze, and act on customer insights.
Our verdict
Who it's for
Capture, understand, and act on customer feedback to drive growth and improve service.
Who should look elsewhere
No specific cons mentioned in the provided text.
Pros
- +Easy setup and fully customizable surveys
- +Integrates with a wide range of existing tools and workflows
- +Automated features like follow-up reminders improve response rates
- +Provides actionable insights through comprehensive analytics
- +Helps leverage positive feedback for marketing and brand building
Cons
- −No specific cons mentioned in the provided text.
Key features
- ✓Customizable surveys (logo, background, rating icons, CSS)
- ✓Multi-brand support in a single account
- ✓Multi-language survey support
- ✓Embeddable surveys in helpdesks, CRMs, and email signatures
- ✓One-off and automated email surveys with CSV upload and contact sync
- ✓Personalized email content with rich formatting and placeholders
- ✓Automated follow-up reminders for increased response rates
- ✓Multi-question surveys with unlimited questions and card-style transitions
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Standard | $109 | month | 5 account users (unlimited team members!); 1k monthly responses; Unlimited surveys |
| Standard | $119 | month | 5 account users (unlimited team members!); 1k monthly responses; Unlimited surveys |
| Pro | $229 | month | 15 account users (unlimited team members!); 3k monthly responses; Everything in Standard plus: |
| Pro | $249 | month | 15 account users (unlimited team members!); 3k monthly responses; Everything in Standard plus: |
| Elite | $459 | month | 30 account users (unlimited team members!); 7k monthly responses; Everything in Pro plus: |
| Elite | $499 | month | 30 account users (unlimited team members!); 7k monthly responses; Everything in Pro plus: |
| Enterprise | — | month | Everything in Elite plus:; Usage based pricing; Directory Sync |
Integrations
HubSpotIntercomMicrosoft TeamsSalesforce