R
ReviewBot
ReviewBot is a review monitoring tool designed to help businesses track and manage their online reputation across various platforms like the iOS App Store, Google Play…
Our verdict
Who it's for
Monitor and manage customer reviews across major platforms via your existing communication tools.
Who should look elsewhere
Quick Reply and Review Widget features are listed as 'Coming Soon'.
Pros
- +Centralizes review monitoring from multiple sources into existing team tools.
- +Enables rapid response to customer feedback, improving customer satisfaction.
- +Provides insights into competitor performance and market trends.
- +Automates translation for global review understanding.
- +Offers a free 14-day trial to test functionality.
Cons
- −Quick Reply and Review Widget features are listed as 'Coming Soon'.
- −Pricing is per 'Flow', which might become costly for extensive monitoring needs across many platforms/channels.
- −Basic plan has limitations on countries/languages tracked and report frequency.
Key features
- ✓Multi-platform review tracking (iOS App Store, Google Play, Yelp, Google My Business, Amazon, iTunes Podcasts, Mac App Store)
- ✓Integration with communication tools (Slack, Microsoft Teams, Zendesk, Email, Google Sheets, Freshdesk, Google Chat, Twitter)
- ✓Review filtering by star level
- ✓Automatic review translation
- ✓Weekly or monthly status reports
- ✓Competitor review tracking
- ✓Social sharing of positive reviews
- ✓Deep links to reviews for instant replies
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Basic Per Flow | $5 | month | Track any available platform iOS, Mac, Google Play (Android), Yelp, Google My Business, Amazon, or iTunes Podcasts; Up to 5 countries/languages; Get a monthly report instead of individual notifications |
| Pro Per Flow | $10 | month | Track any available platform iOS, Mac, Google Play (Android), Yelp, Google My Business, Amazon, or iTunes Podcasts; Track all countries/languages; Review translation |
Integrations
Slack