Rasa
Rasa is a platform for building, deploying, and managing reliable AI agents that extend Large Language Models (LLMs) with business logic.
Our verdict
Who it's for
Build trustworthy AI agents for real-world complexity with full control over behavior and performance.
Who should look elsewhere
Requires significant technical expertise for advanced pro-code development and fine-tuning.
Pros
- +Provides full control and visibility over AI agent behavior, avoiding black-box issues.
- +Designed for performance at scale, optimizing LLM usage for cost-efficiency.
- +Highly customizable and integrates with existing business systems and infrastructure.
- +Supports both pro-code development for technical users and no-code for business users.
- +Offers robust enterprise-grade security features and deployment options.
Cons
- −Requires significant technical expertise for advanced pro-code development and fine-tuning.
- −Enterprise features and premium support are behind a contact sales gate, lacking transparent pricing.
- −The Free Developer Edition has limitations on external and internal conversations per month.
Key features
- ✓CALM (Conversational AI with Language Models) dialogue understanding and management
- ✓Language-agnostic natural language understanding
- ✓Built-in Voice, IVR, and omnichannel support (text, messaging, web, mobile)
- ✓No-code AI assistant flow builder (Rasa Studio)
- ✓LLM fine-tuning and multi-LLM management
- ✓Enterprise search and contextual response rephraser
- ✓Kubernetes deployment support through Helm
- ✓End-to-end testing and PII data management
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free Developer Edition | $0 | month | Free Rasa license; One bot per company; Up to 1000 external conversations/month or 100 internal conversations/month |
| Enterprise | — | month | Full access to Rasa Platform; Premium Support; Large scale deployment |
| Rasa Pro | — | month | Pro-code generative AI native conversational AI framework; CALM (Conversational AI with Language Models) dialogue understanding and management; Language-agnostic natural language understanding |
| Rasa Pro + Rasa Studio | — | month | Everything in Rasa Pro; No-code AI assistant flow builder; Try your assistant testing panel |
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