Pylon Pricing
Starting price
$59/seat/month
Pricing model
Paid
Free tier
Yes
Free trial
No
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | $59 | month | Support inbox; Email; Chat widget |
| Professional | $89 | month | Every starter feature, plus; Slack, Telegram, and WhatsApp connector; Broadcasts |
| Enterprise | $139 | month | Every professional feature, plus; Microsoft Teams connector; Customer portal |
| Base | — | month | Account Lists; Default notebooks; Formulas (limit of 2) |
| Premium | $10 | month | Every base feature, plus; Playbooks; Unlimited Ask AI |
| AI Assistants Base | — | month | AI article generation; Copilot (limited); Custom fields (limited) |
| AI Assistants Premium | $50 | month | Unlimited base features, plus; Issue autotranslation; Issue QA |
| AI Agents | $100 | month | Training data; Runbooks; Test playground |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-09-29. Last updated 2026-10-08.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Starter | $59/month | flat | $59 | $708 |
| Professional | $89/month | flat | $89 | $1,068 |
| Enterprise | $139/month | flat | $139 | $1,668 |
| Premium | $10/month | flat | $10 | $120 |
| AI Assistants Premium | $50/month | flat | $50 | $600 |
| AI Agents | $100/month | flat | $100 | $1,200 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Pylon's starting price ($59) is 90% below the Customer Support & Success average of $584.
Helply
Photomath