NICE NEVA Pricing
Starting price
$110/month
Pricing model
Paid
Free tier
No
Free trial
No
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| CXone Mpower Omnichannel Suite | $110 | month | Voice and Digital channels; Omnichannel Routing and Orchestration; Proactive engagement |
| CXone Mpower Essential Suite | $135 | month | Voice and Digital channels; Omnichannel Routing and Orchestration; Proactive engagement |
| CXone Mpower Core Suite | $169 | month | Voice and Digital channels; Omnichannel Routing and Orchestration; Proactive engagement |
| CXone Mpower Complete Suite | $209 | month | Voice and Digital channels; Omnichannel Routing and Orchestration; Proactive engagement |
| CXone Mpower Ultimate Suite | $249 | month | Voice and Digital channels; Omnichannel Routing and Orchestration; Proactive engagement |
| The Ultimate Banking Experience | $249 | month | Banking engagement hub; Customer self-service automation; Trusted Identity & Messaging* |
| The Ultimate Insurance Experience | $249 | month | Insurance engagement and compliance hub; Policyholder self-service automation; Proactive engagement AI agent* |
| The Ultimate Healthcare Experience | $249 | month | Healthcare engagement hub*; Patient self-service automation; Proactive patient engagement AI agent* |
| The Ultimate Retail Experience | $249 | month | Retail interactions hub; Customer self-service automation; Retail e-commerce conversion booster |
| The Ultimate Government Experience | $2 | month | NiCE for Corrections; NiCE for Medicaid; NiCE for Education** |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-10-11. Last updated 2026-10-12.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| CXone Mpower Omnichannel Suite | $110/month | flat | $110 | $1,320 |
| CXone Mpower Essential Suite | $135/month | flat | $135 | $1,620 |
| CXone Mpower Core Suite | $169/month | flat | $169 | $2,028 |
| CXone Mpower Complete Suite | $209/month | flat | $209 | $2,508 |
| CXone Mpower Ultimate Suite | $249/month | flat | $249 | $2,988 |
| The Ultimate Banking Experience | $249/month | flat | $249 | $2,988 |
| The Ultimate Insurance Experience | $249/month | flat | $249 | $2,988 |
| The Ultimate Healthcare Experience | $249/month | flat | $249 | $2,988 |
| The Ultimate Retail Experience | $249/month | flat | $249 | $2,988 |
| The Ultimate Government Experience | $2/month | flat | $2 | $24 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
NICE NEVA's starting price ($110) is 90% below the Analytics & Business Intelligence average of $1111.