ManyChat
ManyChat is a leading chatbot and marketing automation platform that helps businesses engage customers through Instagram, Facebook Messenger, WhatsApp, SMS, and email.
Our verdict
Who it's for
Automate customer conversations across Instagram, Messenger, WhatsApp, SMS, and email
Who should look elsewhere
Platform dependent
Pros
- +Best for messenger marketing
- +Good automation
- +Instagram DMs
- +Easy flow builder
- +Fair pricing
Cons
- −Platform dependent
- −Meta policy changes risk
- −Learning curve
- −Can feel spammy
- −Limited email features
Key features
- ✓Chat automation
- ✓Instagram DMs
- ✓Facebook Messenger
- ✓SMS marketing
- ✓Flow builder
- ✓E-commerce integration
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 1,000 contacts; 3 custom keywords; 4 automation tools |
| Pro | $15 | month | Unlimited automations; SMS and Email features; Integrations (Zapier, Make) |
| Elite | — | month | Dedicated onboarding; Expert-crafted automations; Customer success manager |