Jira Service Management Pricing
Starting price
$21/month
Pricing model
Paid
Free tier
Yes
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | Incident management; Service desk; Knowledge base |
| Standard | $21 | month | All Free features; Automation; Support |
| Premium | $47 | month | AI-powered service desk; Asset management; Advanced reporting |
| Enterprise | — | month | All Premium features; Multi-site support; Dedicated support |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-10-03. Last updated 2026-10-07.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Free | $0/month | flat | $0 | $0 |
| Standard | $21/month | flat | $21 | $252 |
| Premium | $47/month | flat | $47 | $564 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Jira Service Management's starting price ($21) is 96% below the Customer Support & Success average of $584.
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