heyMarvin
heyMarvin (heymarvin.com) is a customer research platform that helps teams collect, centralize, analyze, and share qualitative research and customer feedback.
Our verdict
Who it's for
Centralize customer feedback and get AI-powered insights
Who should look elsewhere
Paid tiers pricing isn't published and requires contacting sales
Pros
- +Free plan available with no credit card required
- +AI-moderated and voice interviews let teams run research at scale without a human moderator
- +Enterprise add-ons cover HIPAA and SAML for regulated industries
Cons
- −Paid tiers pricing isn't published and requires contacting sales
- −Free plan is capped at 5 file uploads per month
Key features
- ✓Centralized Knowledge Hub for research data
- ✓Ask AI with cited answers across the repository
- ✓AI-Moderated Interviews at scale
- ✓Analysis Studio for themes and patterns
- ✓Live Intercept voice-to-voice AI interviewer
- ✓Reporting with shareable video highlights
- ✓30+ integrations, including MCP servers
- ✓Compliance add-ons: SAML, data residency, HIPAA BAA (Enterprise)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | month | 5 file uploads/month, no credit card; AI Moderated Interviewer; Marvin AI Notetaker |
| Starter | — | month | Unlimited data ingestion; Repository-wide Ask AI; 10 collaborator seats |
| Pro | — | month | Deep Research & thematic/emotion analysis; Research platform & ticketing integrations; Custom branding |
| Enterprise | — | month | Auto PII redaction, HIPAA compliance; Dedicated Customer Success Manager; 24/7 support with SLA |
More in Research & Science
All →Compare with a peer: heyMarvin vs AlsoAsked, heyMarvin vs Articos, heyMarvin vs Benchling