Help Scout Pricing
Starting price
$22/month
Pricing model
Paid
Free tier
No
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Standard | $22 | month | 2 mailboxes; 1 Docs site; Email and live chat |
| Plus | $44 | month | 5 mailboxes; 2 Docs sites; Facebook Messenger |
| Pro | $65 | month | 25 mailboxes; 10 Docs sites; Enterprise security |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-09-28. Last updated 2026-10-07.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Standard | $22/month | flat | $22 | $264 |
| Plus | $44/month | flat | $44 | $528 |
| Pro | $65/month | flat | $65 | $780 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Help Scout's starting price ($22) is 96% below the Customer Support & Success average of $584.
Helply
Photomath