FreshService Pricing
Starting price
$19/month
Pricing model
Paid
Free tier
No
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Starter | $19 | month | Incident management; Knowledge base; Self-service portal |
| Growth | $49 | month | All Starter features; Asset management; Change management |
| Pro | $95 | month | All Growth features; Release management; Project management |
| Enterprise | $119 | month | All Pro features; Sandbox; Audit logs |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-10-07. Last updated 2026-10-07.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Starter | $19/month | flat | $19 | $228 |
| Growth | $49/month | flat | $49 | $588 |
| Pro | $95/month | flat | $95 | $1,140 |
| Enterprise | $119/month | flat | $119 | $1,428 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
FreshService's starting price ($19) is 97% below the Customer Support & Success average of $584.
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