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Elvan
Elvan is an AI-native survey platform designed to help teams quickly launch and analyze customer feedback surveys like NPS, CSAT, CES, PMF, and 5-Star ratings.
Our verdict
Who it's for
AI-powered platform to instantly turn customer feedback into actionable insights for growth and retention.
Who should look elsewhere
AI summaries and deeper trends require 100+ responses to emerge.
Pros
- +Transforms raw feedback into instant, actionable insights using AI, saving manual analysis time.
- +Quick and easy setup and deployment of surveys, designed for speed.
- +Supports various survey types and omnichannel collection for comprehensive feedback.
- +Provides clear, leadership-ready summaries without needing to read every comment.
- +Offers a free plan for early-stage teams to get started.
Cons
- −AI summaries and deeper trends require 100+ responses to emerge.
- −The free plan is limited to 100 responses, 1 user, and 1 survey per month.
Key features
- ✓AI-powered sentiment and theme analysis (95%+ accuracy)
- ✓NPS, CSAT, PMF, CES, 5-Star, and custom survey types
- ✓Omnichannel survey distribution (JavaScript SDK, email, web link)
- ✓Rapid survey deployment and branding
- ✓Leadership-ready AI summaries of feedback
- ✓Real-time insights and dashboards
- ✓Basic and AI-powered analytics
- ✓Unlimited surveys (Pro plan)
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Hobby | $0 | month | 100 responses per month; 1 user; 1 project |
| Pro | $49 | month | 1,000 responses per month; 10 users; Unlimited projects |
| Enterprise | — | month | Everything in Pro; Unlimited users; Custom integrations |