Customer.io Pricing
Starting price
$100/month
Pricing model
Paid
Free tier
No
Free trial
Yes
Plans
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Essentials | $100 | month | 5,000 profiles; 1M monthly emails; Visual workflow builder |
| Premium | $1000 | month | Custom volume; Premium support; 90-day onboarding |
| Enterprise | — | month | Best pricing; Dedicated CSM; Migration support |
Figures are the vendor's published prices. Unknown values show as “—”. Price-history tracking is not yet available for this tool. Price verified 2026-09-27. Last updated 2026-10-07.
True cost
True cost calculator
| Plan | Listed | Seat basis | Monthly · 5 seats | Annual · 5 seats |
|---|---|---|---|---|
| Essentials | $100/month | flat | $100 | $1,200 |
| Premium | $1,000/month | flat | $1,000 | $12,000 |
Estimate from published prices. Per-seat plans scale with seats; flat plans don't; plans with included seats charge the base until you exceed them, then add the per-seat overage where published. Monthly/annual come from each plan's billing period. Taxes and add-ons excluded.
Customer.io's starting price ($100) is 87% below the Marketing average of $745.
AirOps