Bazaarvoice
Bazaarvoice is a leading user-generated content (UGC) platform that helps brands and retailers collect, display, and distribute authentic ratings, reviews, and visual…
Our verdict
Who it's for
The UGC platform for authentic shopper experiences, driving product discovery and e-commerce growth.
Who should look elsewhere
Pricing information is not publicly available, requiring a demo request.
Pros
- +Maximizes product discovery and trust through authentic UGC.
- +Boosts e-commerce conversion rates and sales.
- +Provides a vast syndication network for widespread content distribution.
- +Offers comprehensive tools for collecting, managing, and displaying various types of UGC.
- +Includes features for content authenticity and insightful reporting.
Cons
- −Pricing information is not publicly available, requiring a demo request.
- −Requires integration into existing e-commerce platforms.
Key features
- ✓Ratings and Reviews collection and display
- ✓Questions and Answers (Q&A) management
- ✓Visual UGC collection and display (photos, videos)
- ✓Review Syndication across a network of 13,000+ brands and retailers
- ✓Creator Marketing programs
- ✓Product Sampling programs for content collection
- ✓Social Content Display & Syndication
- ✓Intelligent Trust Mark for content authenticity
Pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Essentials (Ratings & Reviews) | — | month | Several types of review submission forms; UGC program insights; Conversion reports |
| Advanced (Ratings & Reviews) | — | month | Everything in Essentials; Questions & Answers; Text message review collection |
| Enterprise (Ratings & Reviews) | — | month | Everything in Essentials & Advanced; Review highlights; Custom guidelines |
| Essentials (Bazaarvoice Vibe) | — | month | Unlimited users; Cross-platform social channels; Ingest Instagram content from 5 profiles |
| Advanced (Bazaarvoice Vibe) | — | month | Everything in Essentials; Ingest Instagram content from 25 profiles; Dedicated Client Success Manager |
| Enterprise (Bazaarvoice Vibe) | — | month | Everything in Essentials & Advanced; Ingest Instagram content from 50 profiles; Guided 90 day onboarding |