Head to head · 4 tools

Freshdesk vs Help Scout vs Missive vs Notion

Starting price

$19/month

Starting price

$22/month

Starting price

$14/seat/month

Starting price

$10

Attribute	Freshdesk	Help Scout	Missive	Notion
Category	Customer Support & Success	Customer Support & Success	Communication	Productivity & Collaboration
Pricing	Paid	Paid	Paid	Free tier
Starting price	$19/month	$22/month	$14/seat/month	$10
Free tier	No	No	No	Yes
Free trial	Yes	Yes	Yes	Yes
Deployment	—	Cloud	—	—
API available	Unknown	Unknown	Unknown	Yes
Platforms	ios, android	ios, android	—	—
Certifications	—	—	—	—
Integrations	4	2	1	18
Company	Founded 2010	Founded 2011	—	Founded 2013
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	✓ Yes
Rbac	✓ Yes	— Unknown	— Unknown	— Unknown
Mobile App	Ios And Android	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	✓ Yes
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Docs Editor	— Unknown	— Unknown	— Unknown	— Unknown
Real Time Collaboration	— Unknown	— Unknown	— Unknown	✓ Yes
Storage Included	— Unknown	— Unknown	— Unknown	— Unknown
Offline Access	— Unknown	— Unknown	— Unknown	— Unknown
Templates	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.