Head to head · 4 tools

Freshdesk vs FreshService vs Jane App vs SimplePractice

Starting price

$19/month

Starting price

$19/month

Starting price

$39/month

Starting price

$15/month

Attribute	Freshdesk	FreshService	Jane App	SimplePractice
Category	Customer Support & Success	Customer Support & Success	Healthcare & Medical	Healthcare & Medical
Pricing	Paid	Paid	Paid	Paid
Starting price	$19/month	$19/month	$39/month	$15/month
Free tier	No	No	No	No
Free trial	Yes	Yes	No	Yes
Deployment	—	—	Cloud	—
API available	Unknown	Unknown	Unknown	Unknown
Platforms	ios, android	—	—	—
Certifications	—	—	—	1
Integrations	4	—	—	—
Company	Founded 2010	—	—	Founded 2012
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	— Unknown
Rbac	✓ Yes	— Unknown	— Unknown	— Unknown
Mobile App	Ios And Android	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Ehr Emr	— Unknown	— Unknown	— Unknown	✓ Yes
Telehealth	— Unknown	— Unknown	— Unknown	✓ Yes
Appointment Scheduling	— Unknown	— Unknown	— Unknown	✓ Yes
Billing Claims	— Unknown	— Unknown	— Unknown	✓ Yes
Patient Portal	— Unknown	— Unknown	— Unknown	✓ Yes

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.