Head to head · 4 tools

Freshdesk vs Google Chat vs HubSpot Service vs Microsoft Teams

Starting price

$19/month

Starting price

$7/month

Starting price

$15/month

Starting price

$4/month

Attribute	Freshdesk	Google Chat	HubSpot Service	Microsoft Teams
Category	Customer Support & Success	Communication	CRM & Customer Management	Communication
Pricing	Paid	Free tier	Free tier	Free tier
Starting price	$19/month	$7/month	$15/month	$4/month
Free tier	No	Yes	Yes	Yes
Free trial	Yes	Yes	Yes	Yes
Deployment	—	Cloud	—	Cloud
API available	Unknown	Unknown	Unknown	Yes
Platforms	ios, android	—	—	—
Certifications	—	—	—	—
Integrations	4	—	—	—
Company	Founded 2010	—	—	Founded 2016
Feature attributes
Sso Saml	— Unknown	— Unknown	— Unknown	— Unknown
Rbac	✓ Yes	— Unknown	— Unknown	— Unknown
Mobile App	Ios And Android	— Unknown	— Unknown	— Unknown
Webhooks	— Unknown	— Unknown	— Unknown	— Unknown
Data Export	— Unknown	— Unknown	— Unknown	— Unknown
Ticketing	✓ Yes	— Unknown	— Unknown	— Unknown
Live Chat	— Unknown	— Unknown	— Unknown	— Unknown
Knowledge Base	— Unknown	— Unknown	— Unknown	— Unknown
Ai Chatbot	— Unknown	— Unknown	— Unknown	— Unknown
Omnichannel	✓ Yes	— Unknown	— Unknown	— Unknown
Video Conferencing	— Unknown	— Unknown	— Unknown	— Unknown
Team Messaging	— Unknown	— Unknown	— Unknown	— Unknown
Max Participants	— Unknown	— Unknown	— Unknown	— Unknown
Screen Sharing	— Unknown	— Unknown	— Unknown	— Unknown
Guest Access	— Unknown	— Unknown	— Unknown	— Unknown

Also consider

Unknown values show as “Unknown”/“—”. Nothing is inferred — see each tool page for sources.